Dịch vụ & Lịch hẹn — Technical Map

Boundary map

Lớp	Owner chính
Service config / commission config	settings module + role_commission
Runtime order item / appointment	ecommerce
Project task / assignee / tour money	project source + ecommerce-api events
Reminder / CRM follow-up	ecommerce-api schedulers + CRM schedulers
Downstream doctor / working schedule	hrm touchpoint

Route / moduleId map

Route / group	ModuleId / owner
/e/service-order/*	service_order
/e/appointment*	appointment_management
Settings service pages	service_list trong settings

Bảng cốt lõi

Bảng	DB	Vai trò
product	ecommerce	Service master
product_relation	ecommerce	Subtask, default_subtask, tour limit
role_commission	ecommerce/settings	Commission config
order_item	ecommerce	Purchased service item
appointment, appointment_user	ecommerce	Runtime appointment
order_service_tour_override	ecommerce	Override limit theo order item
project_task, project_task_assignee	project	Tour execution + tour money
request_working_schedule	hrm	Downstream approval touchpoint

GraphQL / event / scheduler chính

Thành phần	File	Vai trò
GraphQL	appointment.graphql	Appointment query/update
GraphQL	order.graphql	GetListTourLimit, UpdateTourLimitSubtask
GraphQL	projects/project.graphql	Project task fragments/touchpoints
GraphQL	settings/commission_setting.graphql	Service commission config
Event	appointment_insert.go	Sinh project_task + default subtasks
Event	appointment_update.go	Confirm/complete/cancel flow
Event	order_insert.go	Seed order_service_tour_override
Event	project_task_assignee_insert.go	Auto-fill tour_money
Event	project_task_assignee_update.go	Limit guard / reset tour_money
Scheduler	appointment_reminder.go	In-app reminder
Scheduler	appointment_service_reminder_sms.go	SMS/ZNS reminder
Scheduler	appointment_consultant_reminder_sms.go	Consultation reminder

Sequence thực tế

Service config (settings)
  -> service order insert
  -> order_insert event seed override
  -> appointment insert
  -> appointment_insert event create project_task
  -> project_task_assignee insert/update
  -> reminder / CRM / HRM downstream

Tour limit resolution

Mức ưu tiên	Nguồn
1	order_service_tour_override.tour_limit_subtask
2	product_relation.tour_limit_subtask
3	product.tour_limit / runtime total context

GetListTourLimit là action quan trọng để merge override và tính counted-vs-actual times.

Reminder & CRM touchpoints

Luồng	Vai trò
appointment_reminder	In-app reminder theo app settings
appointment_service_reminder_sms	Reminder service 24h trước
appointment_consultant_reminder_sms	Reminder consultant
consolidate_ticket_4, remind_ticket_tomorrow	CRM follow-up liên quan

Rủi ro / Findings kỹ thuật

Mức	Mô tả
P1	Nếu coi projects là microservice Go riêng cho tour thì sai; phần lớn behavior đang là Hasura source + ecommerce events.
P1	cancel_reason trong appointment FE có nguy cơ không persist.
P1	Tour limit enforcement không đối xứng hoàn toàn giữa insert và update assignee path.
P2	Reminder service dedupe theo customer hơn là theo từng appointment.